ptesmart

Last updated: 26/01/2026

This Privacy Policy explains how PTE SMART LLC (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our website, platforms, and services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

PTE SMART LLC
Registered in Wyoming, United States

We provide 100% online educational services related to preparation for the PTE Academic exam.

2. Platforms and Tools We Use

Your personal data may be collected, stored, and processed through third-party platforms and tools used by PTE SMART LLC, including:

• Kajabi – course hosting, user accounts, payments, and email communication

• Alfa PTE – practice platform and exam simulations

• HubSpot – customer relationship management (CRM), lead management, email communication, and marketing automation

• Payment providers (such as Stripe and PayPal) – secure payment processing

• Communication tools – including email and WhatsApp

These service providers process data on our behalf and are required to maintain appropriate security and privacy standards.

3. Personal Data We Collect

We may collect the following types of personal data:

• Full name

• Email address

• Phone number (including WhatsApp)

• Billing and payment information (processed securely by third-party providers; we do not store full card details)

• Course enrollment and progress data

• Communications with us (emails, messages, support requests)

• Technical data such as IP address, browser type, device information, and usage data

4. How We Use Your Personal Data

We use your personal data to:

• Provide access to our courses, platforms, and services

• Create and manage your user account

• Deliver educational content and mentorship support

• Communicate with you about your enrollment, updates, and important service information

• Manage leads, customer relationships, and support through our CRM system (HubSpot)

• Send marketing and informational emails related to our services (you may opt out at any time)

• Improve our services, platforms, and user experience

• Comply with legal, contractual, and regulatory obligations

5. Cookies & Tracking Technologies

Our website and platforms use cookies and similar tracking technologies to:

• Ensure proper website functionality

• Analyze usage and performance

• Improve user experience

• Support marketing and communication tools (including HubSpot)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

6. Data Sharing & Third Parties

We may share your personal data only with trusted third parties, including:

• Service providers that support our business operations (such as Kajabi, Alfa PTE, and HubSpot)

• Payment processors for transaction handling

• Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal data to third parties.

7. International Data Transfers

As we operate online and use international service providers, your personal data may be stored or processed in countries outside your country of residence, including the United States.

By using our services, you consent to the transfer and processing of your data in these locations.

8. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services

• Fulfill contractual obligations

• Comply with legal, accounting, or regulatory requirements

• Resolve disputes and enforce our agreements

When personal data is no longer required, it is securely deleted or anonymized.

9. Data Security

We take reasonable technical and organizational measures to protect your personal data.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Request information about how your data is used

To exercise these rights, please contact us using the details below.

11. Links to Third-Party Websites

Our website or platforms may contain links to third-party websites.
We are not responsible for the content or privacy practices of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page and become effective immediately upon publication.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Email: support@ptesmart.com.au
Phone / WhatsApp: +61 435 853 566